On-Line Insurance Commission Statements & EFT
Access to commission statements on-line, is now available for life insurance agents and brokers. Insurance carriers are beginning to phase out the paper statements – some allow you to choose how you would like to receive the statements, and some no longer supply the paper statements at all. Listed below are the carriers and website links where the service is now available (or mandatory.) Click the appropriate details link for instructions on how to get yourself setup to access insurance commission statements with a carrier.
Commission Cycle
Carrier Commission Department Links
| Customer Service Numbers | ||||
| Company | Phone Number | Fax | Agent Website Access | |
| Allianz | (800) 950-5872 | http://www.allianzlife.com/ | ||
| American Equity | (888) 221-1234 | info@american-equity.com | None Listed | More info here |
| American General UL/Term | (800) 247-8837 | customerservice@aig.com | (844) 930-0370 | More info here |
| American General VUL | (800) 340-2765 | customerservice@aig.com | (713) 831-7366 | More info here |
| American National | (800) 899-6806 | LNBPolicyChangeTeam@americannational.com | None Listed | More info here |
| Assurity | (800) 869-0355 | clientservices@assurity.com | (888) 255-2060 or (402) 437-4658 | More info here |
| Athene USA | (888) 266-8489 | None Listed | (866) 709-3922 | More info here |
| Banner Life | (800) 638-8428 | customerservice@bannerlife.com | None Listed | More info here |
| Brighthouse Financial | (877) 638-0411 opt. 3 | None Listed | None Listed | More info here |
| Cincinnati Life | (800) 783-4479 | clicpolicy_service@cinfin.com | (513) 603-5335 | More info here |
| Equitable | (800) 924-6669 | None Listed | (855) 268-6373 | More info here |
| EquiTrust Life | (866) 598-3692 | customer.service@EquiTrust.com | (515) 226-5101 | More info here |
| Fidelity & Guaranty | (888) 513-8797 | None Listed | (800) 281-5777 | More info here |
| Fidelity Life | (800) 369-3990 | None Listed | (866) 947-8738 | More info here |
| Foresters | (800) 828-1540 | service@foresters.com | None Listed | More info here |
| Gerber Life | (800) 338-7452 | None Listed | (847) 699-6309 | More info here |
| Global Atlantic | Forethought Life | (855) 887-4487 | askcustomerservice@gafg.com | (800) 262-6976 | More info here |
| Great American | (800) 854-3649 | None Listed | (800) 482-8126 | More info here |
| Guarantee Trust | (800) 338-7452 | pos@gtlic.com | (847) 699-6309 | More info here |
| Guardian Life | (888) 482-7342 | None Listed | (610) 807-2720 | More info here |
| Guggenheim Life & Annuity | (800) 990-7626 | customerService@guggenheiminsurance.com | None Listed | More info here |
| Illinois Mutual Life | (800) 437-7355 | None Listed | (309) 674-7355 | More info here |
| Integrity Life | (800) 325-8583 | service@integritycompanies.com | (888) 220-2677 | More info here |
| John Hancock | (800) 732-5543 | None Listed | (617) 572-1571 | More info here |
| Kemper Senior Solutions | (877) 877-0199 | None Listed | (405) 254-2120 | More info here |
| Lafayette Life Insurance Company | (800) 443-8793 | None Listed | (765) 477-3349 | More info here |
| Lincoln Benefit Life | (844) 768-6777 (fixed life) | None Listed | (866) 525-5433 | More info here |
| (800) 643-8190 (fixed annuity) | None Listed | (866) 525-5433 | ||
| Lincoln Financial Group | (800) 487-1485 | CustServSupportTeam@LFG.com | (800) 819-1987 | More info here |
| Mass Mutual | (800) 272-2216 | None Listed | (866) 329-4527 | More info here |
| Mutual of Omaha | (800) 775-1000 | None Listed | (785) 438-5177 | More info here |
| National Life Group | (800) 906-3310 | lifecustomerservice@nationallife.com | None Listed | More info here |
| National Western | (800) 760-3434 | clientservices@nationalwesternlife.com | (512) 719-8512 | More info here |
| No confidential information can be disseminated or received via email | ||||
| Nationwide | (800) 848-6331 | None Listed | (888) 677-7393 | More info here |
| New York Life | (800) 225-5695 | inforceillustration@nyl.com | None Listed | More info here |
| North American Company | (800) 800-3656 | None Listed | (605) 335-3621 | More info here |
| One America | (800) 537-6442 | poliyservice.ind@oneamerica.com | None Listed | More info here |
| Oxford Life & Annuity | (866) 641-9999 | None Listed | (877) 584-2777 | More info here |
| Pacific Life | (800) 800-7646 | None Listed | (866) 398-0467 – VUL Only | More info here |
| Penn Mutual | (800) 523-0650 | None Listed | (218) 956-7699 | More info here |
| Principal | (800) 986-3343 | INDLifeservice@exchange.principal.com | None Listed | More info here |
| Protective Life | (800) 866-9933 | None Listed | (205) 268-3402/(205) 268-3684 | More info here |
| Prudential Financial | 1-800-782-5356 | None Listed | (215) 784-3624 | More info here |
| Reliance Standard | (800) 351-7500 | customer.service@rsli.com | (267) 2526-3532 | More info here |
| SBLI | (800) 694-7254 | records@sbli.com | (781) 994-4240 | More info here |
| Securian (Minnesota Life) | (888) 413-7860 | None Listed | (651) 665-4827 | More info here |
| Symetra | (800) 796-3872 | None Listed | (866) 532-1361 | More info here |
| The Standard | (847) 517-9458 | stacy.fitzpatrick@standard.com | (847) 240-2449 | More info here |
| Transamerica | (800) 797-2643 | None Listed | (866) 622-5051 | More info here |
| Voya | (877) 886-5050 | None Listed | (877) 788-6304 | More info here |
| Zurich | (877) 678-7534 Opt. 3 | life.customercare@zurichna.com | (888) 796-7545 | More info here |
