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How to Start the Long-Term Care Conversation: 8 Ways to Ease Into the Talk

4 min read · Updated

Most people know they should talk about long-term care. Almost nobody wants to start. Whether it’s a client talking to aging parents or an advisor raising it in a review, the hardest part is the first sentence.

Key takeaways

  • Someone turning 65 today has close to a 70% chance of needing some form of long-term care, yet most have no plan to pay for it.
  • The easiest openings are indirect: someone else’s situation, a request for advice, or a comment made in passing.
  • If talking face to face is too hard, a letter or a more comfortable family member can get the conversation started.

Close to 70% of people turning 65 will need some form of long-term care. Most have never talked about how they’d pay for it.

Why the conversation matters now

Long-term care planning works best before it’s needed, while clients are healthy enough to qualify for coverage and have time to choose. Waiting until a health event forces the discussion usually means fewer options and higher costs. For clients, the talk is often with their own parents; for advisors, it’s with the client. The same techniques work for both.

8 ways to get the conversation started

  1. Be open. Say you’d like to talk about the future and ask if they’re willing. Everyone thinks about these things.
  2. Be reflective. Ask about their past and their parents, then move to the future: what they want most and what worries them.
  3. Discuss someone else’s situation. A friend or relative dealing with care needs is a natural, low-pressure starting point.
  4. Share an article. Pass along something on planning ahead or care costs and follow up.
  5. Ask for advice. Mention you’re preparing a will or retirement plan and ask how they planned ahead.
  6. Grab an opening. If someone says “I couldn’t stand living in a nursing home,” ask what they would want instead.
  7. Write it down. A letter or email outlining your concerns lets them think it over first, which helps when families live far apart.
  8. Get help. Someone else in the family, or a trusted advisor, may be the better person to raise it. What matters is that it gets done.

Turning the conversation into a plan

Once the topic is open, the next step is a needs discussion: where they’d want to receive care, who would provide it, and how it would be paid for. These three questions that demonstrate the need for LTC are a natural follow-up, and our LTC team can help you compare traditional, hybrid, and rider-based solutions.

Frequently asked questions

How do you bring up long-term care with aging parents?

Start indirectly: talk about a friend’s situation, ask for their advice on your own planning, or follow up on something they’ve said. Writing a letter can also help.

What percentage of people need long-term care?

Someone turning 65 today has close to a 70% chance of needing some type of long-term care services, according to federal estimates.

When is the best time to plan for long-term care?

Before it’s needed, ideally in a client’s 50s or early 60s, while they’re healthy enough to qualify for coverage.

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Reviewed by Tim Fuller on 2026-09-25

Tim Fuller, President of SRS Inc.

Tim Fuller

President, SRS Inc.

Tim leads SRS Inc., a full-service IMO (Independent Marketing Organization) and BGA (Brokerage General Agency), connecting independent financial professionals with life, annuity, disability income, and long-term care solutions from 60+ carrier partners.

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